When an order is placed at Shaheen Advertising, according to our payment term and conditions our client is bound and agrees to pay full amount of all applicable charges; printing, fabrication, installation, delivery, taxes such as VAT as in quotation invoice. All prices mentioned will only be valid at specified scope of work.
Taxes and Duties
At Shaheen Advertising, we charge VAT – value added tax according to UAE current rate. For cross – border orders and delivery all import duties and clearance fee or any kind of private or government charges will be tota; responsibility and paid by client.
Advance Payment
Usually we only accept full payment in advance before production starts, but if at the time of contract or communication with our team you agree at ration then it will be followed that way. However as some of our clients come from start-ups and small brands so do give them reasonable payment time but to pay before delivery. In case of any discrepancy, we hold the right to withhold production or even delivery and installation before receiving full payment. Any delay in payment will also result in delay in production and turnaround time and we hold no responsibilities in that case.
Invoice and Billing
Invoice will be issued electronically only via email and picture or pdf form. Paper invoice will be only granted in case of prior agreement.
Payment Dispute
Shaheen Advertising encourages clients to contact our company to resolve any payment dispute before initiating a chargeback with their bank. Otherwise this may result in cancellation of active order or any future business with us. All cost due to chargeback will be paid by client.